Spurgeon Manor Receives “Deficiency Free Status” Nov. 10, 2016 Spurgeon Manor Staff and Board of Directors celebrate receiving news today that we received “Deficiency Free” status on our annual state survey. It is rare that a facility receives such good news! Spurgeon Manor Employees Receive State Awards Dena Goepferich, Environmental Supervisor, received the Excellence in Long Term and Post-Acute Care Award for Environmental Services from the Iowa Health Care Association (IHCA). A 32-year employee, Dena is one of the first impressions new residents have of Spurgeon Manor. Assisting every new admission, her patience and kindness help new residents and employees feel welcome. Her attention to detail, organization, cleanliness and order is valued by everyone. Maureen Cahill, Spurgeon Manor Administrator states, “Dena goes above and beyond to provide a warm, inviting, clean environment in which our residents can be comfortable, and in which the community can be proud.” Maureen states, “Spurgeon Manor’s mission is: Caring With Respect and Dignity in a Loving Christian Community. Dena provides an outstanding example of that mission; to not only her staff, but every employee, as well. The Iowa Health Care Association (IHCA) represents 775 Iowa organizations that provide support and services for frail and elderly Iowans. On October 2nd, they recognized the recipients of the 2018 IHCA Excellence in Long Term Services and Supports (LTSS) Award at the annual convention in Des Moines. The Excellence in LTSS Awards recognize individuals’ expertise, service and commitment to quality in their long term services and supports professions. Diane Watts, Activity Director, received the Excellence in LTSS Service Award for Activity Services. To get someone to go outside the box, you need to be outside the box yourself. And that is exactly what Diane Watts does. The recipient of the Service Award for Activity Services, Diane never stops looking for new ways to engage residents. At Spurgeon Manor in Dallas Center, Diane is the Recreational Director serving 55 skilled nursing and 30 residential care residents. She is in her 33rd year of service. Diane is always looking for new ways to enrich residents’ lives. The All Ability Cycles and It's Never 2 Late Computer are two examples of ways she's been able to provide new and exciting individual activities for residents. She oversaw the fundraising campaign to buy the cycles and secured grant money for the computer. She also works closely with the Dallas Center-Grimes schools with an elementary Pen Pal program and junior high grandparent program. Diane is also part of the workforce recruitment program that encourages students to consider health care professions. Finding individualized activities that appeal to and challenge residents is one of Diane's specialties. It's not uncommon to see Diane with a resident "helper" as she goes from one aspect of her job to another. Her endless imagination is always working on new ideas and encouraging residents to try new things Spurgeon Manor Receives Silver National Quality Award Center recognized by national program for best practices in quality care (Dallas Center, Iowa – July 3, 2014) – Spurgeon Manor has been recognized as a 2014 recipient of the Silver – Achievement in Quality for its outstanding performance in the health care profession. This is only the fourth facility to receive such recognition in Iowa and the sole Iowa facility to receive this award in 2014. The award is one of three distinct awards possible through the National Quality Award Program, presented by the American Health Care Association and the National Center for Assisted Living (AHCA/NCAL). The competitive award program highlights select centers across the nation that serve as models of excellence in providing high-quality long term care. “I am proud that Spurgeon Manor is standing among the ranks of other centers that are delivering quality care,” said Mark Parkinson, President and CEO of AHCA/NCAL. “Our profession is stronger through the work and dedication of these centers.” The program has three levels: Bronze, Silver, and Gold. Centers begin the quality improvement process at the Bronze level and must receive an award at each level before proceeding to the next. As a recipient of the Silver – Achievement in Quality Award, Spurgeon Manor has demonstrated systematic advancements in quality, plans for continual improvement, and sustainable organizational goals. Spurgeon Manor has moved forward to develop approaches and achieving performance levels in efforts to meet the criteria required for the Gold – Excellence in Quality Award. Spurgeon Manor has applied for consideration of the Gold, which requires them to address the Baldrige Health Care Criteria for Performance Excellence in its entirety. ABOUT SPURGEON MANOR Spurgeon Manor was established in 1971. They employ approximately one hundred employees to serve up to 110 residents providing a continuum of care. For further information contact: Maureen Cahill, Administrator, at 515-992-3735 or firstname.lastname@example.org. ABOUT AHCA/NCAL The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) represent more than 12,000 non-profit and proprietary skilled nursing centers, assisted living communities, sub-acute centers and homes for individuals with intellectual and developmental disabilities. By delivering solutions for quality care, AHCA/NCAL aims to improve the lives of the millions of frail, elderly and individuals with disabilities who receive long term or post-acute care in our member facilities each day. For more information, please visit www.ahca.org or www.ncal.org.